Customer Reactivation System
Your past customers already know you, and many of them simply forgot to come back. A reactivation campaign invites them back with a real reason to return, written and sent properly. Every customer who does not return is revenue you already earned once and then let go, and winning back a past customer costs a fraction of finding a new one
C$599, one time. One complete campaign, from list audit to results report. Most campaigns are written, approved by you, and launched within 10 business days of receiving your list, your offer details, and your consent confirmation
What's included
- An audit of the customer list you supply: quality check, duplicates removed, obvious dead addresses flagged, and segmentation by how recently each customer bought from you
- The campaign offer, shaped with you around a genuine reason for past customers to come back
- Up to 3 messages written for your business, in English, French, or both, in your voice
- Campaign setup and paced send management, so messages go out gradually instead of in one risky blast
- A working opt-out in every message, with opt-outs and STOP replies honored immediately and permanently
- Suppression handling throughout the campaign, so anyone who opts out is never contacted again
- A plain-language results report: messages sent, messages delivered, replies received, and the bookings or sales you confirm came from the campaign
Popular additions
- After a first campaign, an ongoing follow-up system can be set up case by case: prompt follow-up of new leads, plus periodic reactivation of past customers. We discuss it with you after your campaign report. It is arranged individually, never sold as a one-click add-on
How it works
Fill in the short suitability form.
We confirm fit, including your consent basis for contacting your own customers, and send the secure payment link.
You send us your customer list and your offer details, and you approve every message before anything goes out.
We run the campaign in paced sends, handle every opt-out, and you receive a plain-language report of what happened.
What's not included
- We never buy, scrape, or rent customer lists, and we will not run a campaign to a list you bought. Your list stays your property: it is never shared, sold, or reused for anyone else.
- Results depend on the size and quality of your list and on how well customers remember your business. We do not guarantee revenue, bookings, or replies, ever. We guarantee the defined work above, done carefully and reported honestly.
- One campaign covers one business and one customer list. A second list or a second location is a separate campaign.
- Before anything is sent, you confirm in writing that you have a consent basis for contacting these customers, normally an existing customer relationship. If that basis is not there, we do not send.
FAQs
Where does the customer list come from?
From you, and only from you. It is the list of your own past customers, from your sales records, booking system, or point of sale. We never buy, scrape, or rent lists, and your list is never shared or reused.
Is this allowed under Canada's anti-spam law (CASL)?
The campaign is built around your existing customer relationships. Before anything is sent, you confirm your consent basis for contacting your own customers. Every message identifies your business and carries a working opt-out, and opt-outs are honored immediately and permanently. If there is no consent basis for part of your list, that part does not get contacted.
How many bookings or sales will I get?
No one can promise that honestly, and we will not either. Results depend on how large and how current your list is, how strong the offer is, and how well customers remember you. What you will know exactly is what the campaign produced: the report shows sent, delivered, and replies, plus the bookings or sales you confirm.
What do you need from me?
Your customer list, the offer you want to make to past customers, your written consent confirmation, and your approval of the messages before they go out. The suitability form tells us the rest.
Who is this for, and who is it not for?
It is for businesses with a real list of past customers who have gone quiet: restaurants, clinics, salons, trades, local services, and similar businesses. It is not for businesses without an existing customer list, and it is not for anyone looking to contact a purchased list.
What happens after the campaign?
You receive the results report, and the campaign is complete. If the results justify it, an ongoing follow-up system for new leads and future reactivations can be set up case by case. There is no obligation and no automatic renewal.
Start with a quick suitability check
Tell us about your business and your customer list so we can confirm a reactivation campaign fits before you pay.
Your details are used only to reply to this request. No list, no resale, no spam.